If you visit our website or in any other way contact ACAMS, we may process your personal data. That way we can perform our services in the best possible way. Of course, we handle your personal data with great care complying with privacy laws and regulations. Hereafter we explain what personal data are, which personal data we process and for which purposes.

Personal data are data relating to an identified or identifiable natural person. For instance, your name, address, birth date and telephone number.

If you contact us, we process personal data like your full name and email address.
The personal data we process are:

1. Your name and email address for authentication purposes  on the platform
2. Your profile picture for identification within the platform, if you choose to provide one. You also have the option to use a de-personalised avatar picture
3. Your  certifications and areas of experience to improve the gamification services provided on the platform
4. Your login-in and results of games played on the gamification platform

We process your personal data with the utmost care. The legitimate purposes we process your personal data for are:

1. Providing the gamification experience, including.
2. increase engagement, satisfaction, innovation, and productivity.
3. Leverage the wisdom of the crowd and track personas with deep skills in certain topics.
4. Identification of performance drivers and use it to train others.
5. Targeted communication to the interest and need of staff, and
6. Comprehensive overview of learning and knowledge.
7. Compliance with legal obligations.
8. Safety and Security.

We only process your personal data for the purpose(s) as described above. We don‘t process your personal data for other purposes.
If you don‘t want us to process your personal data, we may not be able to provide the services through the platform that you have requested.

We are only allowed to keep your personal data for as long as it‘s still necessary for the purpose we initially required it. After this, we look for feasible solutions, like archiving it.

It is possible that you want to adjust your data. Please find below your rights and how you can adjust your data.

1. Right to access personal data: if you want to know which personal data we process, you can use your right to access your personal data by sending an email to appsupport@elephantthink.com
2. Right to rectification (correct personal data): if your personal data is not correct, you can request us to adjust your personal data by sending an email to appsupport@elephantthink.com
   If we shared your personal data with a third party, we will notify this third party about your adjusted personal data
3. Right to erasure of personal data: if you want us to erase your personal data, you can send us an email. Please note that we can only erase your personal data if:
• we don‘t need to process it for its original purpose;
• you withdraw your consent for processing it;
• you object to our processing of your personal data for our legitimate interests as described under 3 Legitimate Purpose, or for personalized commercial messages.
4. Right to restriction of processing: you can ask us to restrict the processing of your personal data, if:
• the information we process is incorrect;
• we are unlawfully processing your personal data;
• we no longer need to process your personal data, but you want us to keep your personal data, for instance for use in a legal claim.
• you have objected to our processing your personal data for our legitimate interests.
5. Right to refuse commercial offers (opt-out): if you do not want to receive our commercial offers anymore, you can use the opt-out link in the commercial email you received.
6. Right to data portability: you may ask us to transfer your personal data directly to you or to another company insofar as this is technically feasible.
7. Right to withdraw your consent: if you have given us your consent to process your personal data, you may withdraw this consent at any time.

We uses cookies on our website for making the website function properly and analysing use of the website. With this information, we can improve and further develop the website. We don‘t use tracking cookies or similar technologies.  

ACAMS uses Google Analytics to perform statistical analyses about the way you use the services of ACAMS Google Analytics collects information on how you navigate, how much time you spend on our website, how long you visit a particular web page, from which website you came to our website, type of internet browser you use and the IP address of your mobile phone and/or tablet, and websites you visit after visiting our web site. This information is collected and analyzed to improve the user friendliness of our website and to improve our marketing activities.

A cookie is a small text file that is stored by your browser on your computer. On each subsequent visit to the website, the browser searches for cookies. If the browser finds cookies, it sends the information stored by the cookie to the website. The website downloads cookies on your computer, tablet or mobile phone which are strictly necessary for the functioning of the website, such as cookies that ensure that you can retrieve information on the website quickly, and cookies that are strictly necessary to provide a service which has explicitly been requested by you, such as a cookie that remembers your cookie settings. To download cookies that are not strictly necessary, such as cookies for gathering statistical information, we need your prior consent.

If you have adjusted your cookie settings so that websites are not permitted to place cookies on your computer, our website may not be able to download the cookie which remembers whether or not you consented to the placing of cookies. If so, you will be asked to indicate your cookie preferences each time you visit the website. If you do not wish to be asked about your cookie preferences each time you visit the website, you need to adjust your browser‘s cookie settings.

This Privacy and Cookie Statement may be modified from time to time to comply with applicable laws or to reflect our updated business practices, so please check this Privacy Statement periodically for any changes.

The date of the last adjustment was November 2019.